Sunday, January 25, 2015

Office 2010 SP2 install error

I was trying to install SP2 for Office 2010 Professional Plus on an older workstation. The installer was asking for the location of ProPlusrWW.msi – for some reason, the MSOCACHE folder was missing.

http://answers.microsoft.com/en-us/office/forum/office_2010-office_install/office-210-sp2-fails-to-install/cd0d7886-f464-4a97-aa24-eafa9f09c232

Resolution:

Copy all files from office 2010 setup disk
D:\Ms_Office_Catalog\ProPlus.WW\
to folder
C:\MSOCache\All Users\{90140000-0011-0000-0000-0000000FF1CE}-C\
and rerun update.

http://www.pallareviews.com/2657/office-2010-sp2-update-kb2687455-fails/